Honestly, it only deserves 3 stars! The room was very dusty, with a noticeable layer of dust on the windowsill. In the spa complex, the administrator didn't have towels for hotel guests and directed them to their rooms to get towels. The worst part was finding cockroaches in the hammam, which was shocking and something I've never encountered before. The water facilities, including the swimming pool, plunge pool, and jacuzzi, were very dirty, and it seemed like the water hadn't been cleaned recently. The musical accompaniment in the baths was also disappointing, with a 30-second excerpt playing on repeat, which was more annoying than calming. On the positive side, the accommodation conditions are quite reasonable, and the staff is friendly. However, the food is subpar, with the same menu being offered for the past 5 years.