The beautiful, well-maintained property provided a delightful experience. With lush gardens, fantastic beaches, and an exclusive adult pool, the property also offers a private island and a variety of activities that enhance the stay.
The hotel had a diverse crowd and struck a nice balance between being welcoming and upscale without feeling too fancy. Despite having 200 rooms, the property never felt overcrowded, which was a positive aspect.
We stayed in one of the new and spacious Frangipani rooms with a lovely ocean view. While the interior had a slightly corporate feel in some areas, it was still enjoyable.
Unfortunately, our room wasn't ready at check-in, which was not handled well by the reception staff. We saw one of the older rooms, which seemed in need of renovation. However, we learned that there are plans for extensive renovations, especially in the main areas, in 2024. The breakfast at the main house was excellent, but the beach breakfast could use more options. The Indian restaurant on the property comes highly recommended, while the other restaurants didn't quite justify their upscale prices.
Live music at the beach and in the bar was a highlight, featuring talented musicians, some of whom are well-known on the island.
Overall, the service was excellent but had some inconsistencies. While some staff members went above and beyond, others seemed lacking in motivation.
One drawback is the high prices charged by local taxi drivers if you want to leave the hotel. Renting a car is a better option for exploring the island, where there are also some nice restaurants nearby.
Lastly, the recommended boat trip allowed us to visit a waterfall, see dolphins, and explore the beautiful waters surrounding the island.
In conclusion, this hotel is a hidden gem with its stunning property, great beaches, and warm upscale atmosphere. While there are a few areas for improvement, our overall experience was fantastic. I would highly recommend it to anyone looking for a relaxing and enjoyable getaway.