The resort was beautiful and well-maintained. The layout made it convenient to walk to all the attractions, which were plentiful. The food was tasty with a variety of restaurant options. However, the service could be slow at times. One night, we missed most of a show because our meal took over an hour to arrive, even though the restaurant was not busy.
Unfortunately, pool-side service was lacking. Throughout our week-long stay, I was never offered a drink and had to go to the bar myself. There was often a wait at the bar, with only one or two bartenders serving the entire pool area.
Overall, I enjoyed my stay due to the beautiful location and great weather. However, as a first-time guest at an all-inclusive resort, I felt that it did not quite meet the standards of a 5-star experience, especially after hearing about others' experiences at different destinations.