Exceptional service!!! We just returned from a week-long stay, and the customer service and staff were among the best we've ever encountered! They were incredibly helpful and accommodating, making everything so effortless for us. It's fantastic that you can catch a water taxi directly from the hotel, making trips to and from the main port very convenient. Room service was good, and the rooftop restaurant offered an amazing view; the food was decent, though we would have appreciated more traditional Greek dishes. Our room was beautiful, featuring a corner unit with a private pool, which I highly recommend. With two small children, it was wonderful to relax in our private pool without worrying about disturbing other guests. The water in front of the hotel was somewhat murky, not quite like the pictures, but that might have been due to the time of year. We took a private boat to remote beaches, which compensated for the beach in front of the hotel. Overall, the service and hotel were excellent, and I would highly recommend it!