Overall Experience:
The service from all the staff is a perfect 10/10. However, I had to give an overall rating of 2 stars due to the room and resort conditions.
Island Condition, 7/10:
There are quite a lot of dead corals around, so be careful when walking barefoot.
Resort Condition, 2/10:
The resort looks rundown in some areas, and some rooms have issues with the electrical plugs. The swimming pool is cleaned periodically, which is good. However, the big spiders and their webs in many places, especially on the coconut trees, were quite scary for me.
Food, 8/10:
Compared to the standards in Terengganu, the food is actually good. My favorite meals were breakfast and dinner. The only downside is that the amount of food is made according to the number of guests, so come early to have more choices.
Snorkeling, 6/10:
The snorkeling experience was okay. There are blue corals, and one of the snorkeling spots my friends visited even had an airplane underwater.
Service, 10/10:
The staff service is excellent and helps offset many of the negative aspects of the resort. They are very helpful.
If you really like a particular dish, you can request a refill. We asked for a guide from the reception to find the blue sand. The two brothers who guided us even went into the sea to bring up a rock containing blue plankton for us to see, even though there was no blue sand. Thank you.
Overall Rating:
4.5/10. The food and service are good, but the room, resort, and island conditions are lacking.
Recommendations:
If you plan to come here for budget reasons, please lower your expectations regarding the bed and resort conditions. If you have a higher budget, consider other resorts like Summer Bay.